World Leisure Jobs - Springer-Miller Systems: Adding on to spa services adds up to satisfied guests
25 Apr 2018 World leisure: news, training & property
 
 
HOME
JOBS
NEWS
FEATURES
PRODUCTS
FREE DIGITAL SUBSCRIPTION
PRINT SUBSCRIPTION
ADVERTISE
CONTACT US
Sign up for FREE ezine
Product news

24 Jan 2018

Adding on to spa services adds up to satisfied guests

Supplier: Springer-Miller Systems
More Springer-Miller Systems details


Adding on to spa services adds up to satisfied guests

SpaSoft offers several advantages to spas looking to offer enhancements, upsell services and tie retail to treatment
Whether you call them enhancements, add-ins or add-ons – offering service upgrades is a terrific way to differentiate your spa and the client experience. In fact, if you’re not currently offering these enhancements, you’re probably leaving money on the table.

SpaSoft offers several advantages to spas looking to offer enhancements, upsell services and tie retail to treatments. Whether your staff is booking the appointment, or the guest is booking online, the time of reservation is a great opportunity to offer enhancements. By consistently promoting add-ins, more guests will enjoy the enhanced experience.

"As all spa directors know, these are like gravy – very little cost in terms of product and layered into an existing service – so have zero time costs," says Angela Striker, Spa and Resort manager at Harrison Hot Springs. Striker has seen an impressive 75 per cent increase in enhancement bookings by offering them online.

Service providers can also offer upgrades and enhancements at the time of service. Use incentive programs and structure commissions to encourage your staff to push service additions. Also, what gets measured gets done. Configure service add-ins as their own business line to allow for detailed reporting.

Using the recommended products feature in SpaSoft can help your staff follow through and close retail sales tied to service enhancements. In addition, recommended products are stored on the guest profile for future visits. Another great service addition is to present guests with samples or travel size products to take home with them. Using the promotional products feature in SpaSoft helps you to track and report on those offers.

Service additions can be a great way to enhance a guest’s experience, to take service delivery to a higher level and to provide exceptional guest service that brings guests back time after time. Add-ins also offer a great way to bump up spa revenues.

For more information please visit:

www.springermiller.com/adding-on-to-spa-services-adds-up-to-satisfied-guests

www.springermiller.com/spasoft-spa-management-system/a>

www.springermiller.com/spasoft-spa-management-system/online-spa-booking

www.springermiller.com/contact



Product news
EXF Fitness to exhibit new Performance Flooring at Elite Sports Performance Expo   23 Apr 2018

EXF Fitness to exhibit new Performance Flooring at Elite Sports Performance Expo

UK-based flooring company EXF Fitness has announced that it will showcase its new range of Performance Flooring at this year's Elite Sports Performance Expo.

Reiver signs software deal with FunXtion   20 Apr 2018

Reiver signs software deal with FunXtion

Fitness solution provider Reiver Fitness has signed a technology partnership with software specialist FunXtion.

Physical Company to launch new Evo Bench at Elevate   18 Apr 2018

Physical Company to launch new Evo Bench at Elevate

Fitness equipment manufacturer Physical Company has announced the launch of the Evo Bench, a single-station multi-functional workout bench.

Dornbracht debuts Rainmoon wellness shower concept at  Salone del Mobile   17 Apr 2018

Dornbracht debuts Rainmoon wellness shower concept at Salone del Mobile

Dornbracht, a German-based luxury bathroom specialist, has launched an innovative new shower experience, Rainmoon.

Efteling relaunches Python roller coaster following refurbishment   17 Apr 2018

Efteling relaunches Python roller coaster following refurbishment

Efteling, a fantasy theme park based in The Netherlands, has reopened its iconic Python coaster, following a €4.5m (£3.9m, US $5.6m) refurbishment.

Sysco completes major tech integration for new Ocean Liners exhibition at the V&A Museum   16 Apr 2018

Sysco completes major tech integration for new Ocean Liners exhibition at the V&A Museum

AV specialist Sysco has completed a major tech integration for a new exhibition at the Victoria & Albert Museum in London, UK.

Thalgo launches Merveille Arctique product range to complement new ritual   16 Apr 2018

Thalgo launches Merveille Arctique product range to complement new ritual

French spa brand Thalgo has launched a three piece product line to complement its new Merveille Arctique spa ritual.

OM4Men's Well-Being collection to 'help spa become more male-inclusive'  says CEO   10 Apr 2018

OM4Men's Well-Being collection to 'help spa become more male-inclusive' says CEO

American men's skincare brand OM4Men has launched Well-Being, a range of three different skincare collections, designed to bring more men into spas.

Company details



Springer-Miller Systems

Spa and activity management system empowering spas and resorts to provide impeccable service for each and every client.

Springer-Miller Systems
Visit website

More Springer-Miller Systems details



in this issue

• Boutique fitness boom fuelled by women
• Fusion opens zynk-designed London club
• The Principal opens organic wellness spa



World Leisure jobs




Physical Activity Development Officer
Salary: £21,693 - £24,657 per annum
Location: Blaby, Leicester, UK
Company: Blaby District Council
Regional Food and Beverage Manager
Salary: £40,000 - £45,000 + excellent benefits
Location: London, UK
Company: Mytime Active
Sports Coach Level 2 (Swimming Teacher)
Salary: £12.21 per hour
Location: Oxford, UK
Company: Oxford Brookes University
Casual Lifeguard
Salary: Competitive
Location: Dagenham, UK
Company: Everyone Active
Fitness Motivator / Personal Trainer
Salary: Competitive
Location: Hertford, UK
Company: Everyone Active
Diary dates
Powered by leisurediary.com




22-25 Apr 2018

Arabian Travel Market

Dubai International Convention and Exhibition Centre, Dubai, United Arab Emirates


24 Apr - 26 Nov 2018

MAPIC Russia

Expocentre, Moscow, Russia


25-26 Apr 2018

ARCHITECT@WORK - Luxembourg

Luxexpo S.A. , Luxembourg-Kirchberg, Luxembourg




Leisure Management magazine 2016 issue 1
Leisure Management
2016 issue 1

View issue contents
View on turning pages
Download PDF
  Community: Bright Hart Lane
Grant Cornwell on the Tottenham Hotspur Foundation’s community work More>>
  Regeneration: High ideals
In Utah, a bunch of hip entrepreneurs is creating a crowdfunded ski resort More>>


Leisure Management magazine 2015 issue 1

Leisure Management
2015 issue 1

View issue contents
View turning pages
Download PDF
  Museums: Savage beauty
A review of the phenomenally successful Alexander McQueen show More>>
  Fitness: Wild fitness
A look at the new breed of animalinspired workout classes taking the fitness industry by storm More>>


Published by The Leisure Media Company Ltd Portmill House, Portmill Lane, Hitchin, Herts SG5 1DJ. Tel: +44 (0)1462 431385 | Contact us | About us | © Cybertrek Ltd