World Leisure Jobs - TRP - The Retention People
24 Feb 2018 World leisure: news, training & property
 
 
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Company details

TRP - The Retention People
The Retention People (TRP) are the leading providers of customer experience management software and solutions to the leisure industry. We believe that business success comes from creating raving fans and delighting customers – and that is what we help our own clients deliver to their members.

Address
18 Monmouth Place, Bath, BA1 2AY.

Telephone
+44 (0)845 621 2001
(Please mention leisure-kit.net)

Fax
+44 (0)845 621 2002

Website
www.trpcem.com
TRP - The Retention People news

24 Jul 2017
The Retention People Rebrand as TRP with Vibrant New Look!

Customer experience management software providers, The Retention People have rebranded as TRP; launching their fresh new visual identity across software, website and brand collateral.
More>>
  The Retention People Rebrand as TRP with Vibrant New Look!
04 Sep 2013
The Retention People to survey 10,000 gym members

The Retention People (TRP) is running an ongoing survey of 10,000 health and fitness members to discover insights into developing better products and services.
More>>
  The Retention People to survey 10,000 gym members

TRP - The Retention People features

Industry trends
Mintel’s private sector health and fitness club report shows the sector is growing

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Editor’s letter
New research shows many members are disenchanted with their clubs. It’s time to start talking, says Kate Cracknell

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Fitness apps
Gym buddy apps are helping people find their perfect workout partner, so they’re more likely to stick with their routine

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Flexible memberships
Are ‘exercise passports’ the shake-up the industry needs to improve retention and market penetration?

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Promotional feature
MoveGB’s innovative membership model is a risk-free and lucrative proposition for operators, says MD Justin Mendleton

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Retention series
Targeting older members and focusing on social interaction are among Dr Melvyn Hillsdon’s top five tips for boosting retention in 2015

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Retention series
Does interaction with fitness staff impact on member progress, and does this have an effect on retention? Melvyn Hillsdon reports

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Social media
Manraaj Sunner offers his advice to health clubs looking to develop an effective social media strategy

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Editor's letter
Clubs must make people believe they can be active today, and make them want to be by telling them how good it will make them feel – today, says Kate Cracknell

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Tech series
Sean James reports on the growing functionality and popularity of apps among gym members and health club operators alike

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News headlines
Atlantis Sanya mega-resort and waterpark almost complete as May opening nears
Atlantis Sanya mega-resort and waterpark almost complete as May opening nears   23 Feb 2018

One of Asia’s most anticipated waterpark projects is almost complete, with the Atlantis Sanya resort approaching its May 2018 opening date. The .... more>>
Fusion Resort in Cam Ranh relaunches with new wellness concept
Fusion Resort in Cam Ranh relaunches with new wellness concept    23 Feb 2018

Fusion Resort Cam Ranh has relaunched with a new name and wellness concept. The resort, previously known as Fusion Resort Nha Trang, has .... more>>
Patrick Huey lands corporate spa position at Montage
Patrick Huey lands corporate spa position at Montage   23 Feb 2018

Industry veteran Patrick Huey has been named corporate spa director for luxury hospitality group Montage International, where he will oversee the spa .... more>>
HLF considers change to funding methods
HLF considers change to funding methods   23 Feb 2018

The Heritage Lottery Fund (HLF) is changing the way it hands out finances for British projects, with the organisation considering the introduction of .... more>>
UNStudio win competition for EuropaCity's indoor/outdoor cinema complex
UNStudio win competition for EuropaCity's indoor/outdoor cinema complex   23 Feb 2018

One of the largest ongoing leisure developments on the planet, EuropaCity in Paris, will feature a dramatic indoor/outdoor cinema embedded into the .... more>>
Liverpool creates action plan as Unesco threatens removal of historic city from World Heritage list
Liverpool creates action plan as Unesco threatens removal of historic city from World Heritage list   22 Feb 2018

In a bid to protect its World Heritage status, the City of Liverpool and Historic England have drawn up a heritage action plan, created to navigate .... more>>
Swooping Bighorn Clubhouse 'a tableau for a new lifestyle experience'
Swooping Bighorn Clubhouse 'a tableau for a new lifestyle experience'   22 Feb 2018

The leader of a Californian golf club claims to “have walked through the threshold of the future” by overseeing the construction of a luxurious new .... more>>
Renowned restaurant noma re-opens within converted sea mine depot by BIG
Renowned restaurant noma re-opens within converted sea mine depot by BIG   22 Feb 2018

Noma, the two-Michelin-star restaurant regularly ranked as among the world’s finest, has reopened in Copenhagen last week after relocating to a new .... more>>
South by South Westworld as popular show comes to SXSW as immersive theme park experience
South by South Westworld as popular show comes to SXSW as immersive theme park experience   22 Feb 2018

A fully-immersive theme park based on Westworld is coming to this year’s South by Southwest (SXSW) festival in Austin, Texas. The show – .... more>>
Soothe to expand footprint with new Melt acquisition
Soothe to expand footprint with new Melt acquisition   22 Feb 2018

On demand massage service Soothe has announced its acquisition of LA-based massage company Melt. Soothe, which is currently available in 50 cities .... more>>
Six Senses Kaplankaya to reopen following Clodagh-led redesign
Six Senses Kaplankaya to reopen following Clodagh-led redesign   22 Feb 2018

The Six Senses Kaplankaya luxury resort, located close to the Turkish resort town of Bodrum, will reopen in May following a comprehensive redesign by .... more>>
Six Flags targets new waterpark acquisitions in 2018 following record year
Six Flags targets new waterpark acquisitions in 2018 following record year   21 Feb 2018

Six Flags is planning to increase its attractions portfolio in 2018, with the operator revealing discussions with a number of potential new partners .... more>>
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Catalogue gallery


Featured Supplier

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in this issue

• Franchise deals heat up fitness market
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• Pullman launches new sleep programme



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Diary dates
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25-26 Feb 2018

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Leisure Management magazine 2016 issue 1
Leisure Management
2016 issue 1

View issue contents
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  Hospitality: Wasted opportunity
Restaurants take innovative approaches to solve the problem of food surplus More>>
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Leisure Management magazine 2015 issue 1

Leisure Management
2015 issue 1

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  Top Team: All work, all play
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