World Leisure Jobs - TRP - The Retention People
19 Jul 2018 World leisure: news, training & property
 
 
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Company details

TRP - The Retention People
The Retention People (TRP) are the leading providers of customer experience management software and solutions to the leisure industry. We believe that business success comes from creating raving fans and delighting customers – and that is what we help our own clients deliver to their members.

Address
18 Monmouth Place, Bath, BA1 2AY.

Telephone
+44 (0)845 621 2001
(Please mention leisure-kit.net)

Fax
+44 (0)845 621 2002

Website
www.trpcem.com
TRP - The Retention People news

24 Jul 2017
The Retention People Rebrand as TRP with Vibrant New Look!

Customer experience management software providers, The Retention People have rebranded as TRP; launching their fresh new visual identity across software, website and brand collateral.
More>>
  The Retention People Rebrand as TRP with Vibrant New Look!
04 Sep 2013
The Retention People to survey 10,000 gym members

The Retention People (TRP) is running an ongoing survey of 10,000 health and fitness members to discover insights into developing better products and services.
More>>
  The Retention People to survey 10,000 gym members

TRP - The Retention People features

Industry trends
Mintel’s private sector health and fitness club report shows the sector is growing

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Editor’s letter
New research shows many members are disenchanted with their clubs. It’s time to start talking, says Kate Cracknell

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Fitness apps
Gym buddy apps are helping people find their perfect workout partner, so they’re more likely to stick with their routine

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Flexible memberships
Are ‘exercise passports’ the shake-up the industry needs to improve retention and market penetration?

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Promotional feature
MoveGB’s innovative membership model is a risk-free and lucrative proposition for operators, says MD Justin Mendleton

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Retention series
Targeting older members and focusing on social interaction are among Dr Melvyn Hillsdon’s top five tips for boosting retention in 2015

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Retention series
Does interaction with fitness staff impact on member progress, and does this have an effect on retention? Melvyn Hillsdon reports

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Social media
Manraaj Sunner offers his advice to health clubs looking to develop an effective social media strategy

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Editor's letter
Clubs must make people believe they can be active today, and make them want to be by telling them how good it will make them feel – today, says Kate Cracknell

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Tech series
Sean James reports on the growing functionality and popularity of apps among gym members and health club operators alike

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News headlines
Disability and accessibility over heritage, says Archbishop of Canterbury
Disability and accessibility over heritage, says Archbishop of Canterbury   18 Jul 2018

Justin Welby – the Archbishop of Canterbury – has said that disability and accessibility should take precedence when it comes to heritage matters. .... more>>
Studio Libeskind finish Wuhan museum reflecting the city’s ‘future and spirit’
Studio Libeskind finish Wuhan museum reflecting the city’s ‘future and spirit’   18 Jul 2018

Daniel Libeskind and his New York studio have completed their first venture into China – a museum in the Hubei province’s capital city of Wuhan. .... more>>
New Zealand government pulls NZ$25m convention centre fund unless Peter Jackson can reach agreement over Wellington movie museum
New Zealand government pulls NZ$25m convention centre fund unless Peter Jackson can reach agreement over Wellington movie museum   18 Jul 2018

New Zealand's government has suspended NZ$25m (US$17m, €14.5m, £12.3m) financing for a convention centre in Wellington, New Zealand, with the plans on .... more>>
Airbnb offers tea in Tokyo with Kengo Kuma and tour of his under-construction Olympic stadium
Airbnb offers tea in Tokyo with Kengo Kuma and tour of his under-construction Olympic stadium   18 Jul 2018

Airbnb has offered an exclusive meet and greet with Japanese architect Kengo Kuma, which will include a visit to his under-construction Tokyo Olympic .... more>>
Alex James named as spa director at The Langley in Buckinghamshire
Alex James named as spa director at The Langley in Buckinghamshire   18 Jul 2018

Industry veteran Alex James has been appointed to the role of spa director at The Langley Hotel & Spa in Buckinghamshire. James joins The Langley .... more>>
Priedlhof Hotel & Spa debuts Dream Well Suite
Priedlhof Hotel & Spa debuts Dream Well Suite   18 Jul 2018

The Priedlhof Hotel and Spa in South Tyrol, Austria, has unveiled a Dream Well Suite, which has won this year’s Innovation Award at the European .... more>>
KidZania teams up with Nintendo for London Labo experience
KidZania teams up with Nintendo for London Labo experience   18 Jul 2018

Kidzania's London attraction at the Westfield Shopping Centre has made a new addition to the pint-sized indoor city – the Nintendo Labo. Teaming .... more>>
OOPEAA to create floating swimming pools and spas for coastal cities
OOPEAA to create floating swimming pools and spas for coastal cities   18 Jul 2018

Finnish architects OOPEAA have won a competition to design and create floating sea pools for public use in coastal cities and towns around the world, .... more>>
Bonnie Baker named board president of GSN
Bonnie Baker named board president of GSN   18 Jul 2018

The nonprofit trade association Green Spa Network has named new leadership positions to its board of directors. Bonnie Baker, cofounder of Satteva .... more>>
Buffalo Museum of Science reopens renovated observatory after 19 years
Buffalo Museum of Science reopens renovated observatory after 19 years   17 Jul 2018

The Buffalo Museum of Science in Buffalo, New York, has celebrated the opening of its new digital planetarium, following the redevelopment of its .... more>>
Hellenic philosophy, Chinese medicine inspire Greece’s Euphoria Retreat
Hellenic philosophy, Chinese medicine inspire Greece’s Euphoria Retreat   17 Jul 2018

A new holistic wellness destination with a dramatic four-storey spa has opened in the Greek Byzantine town of Mystras. The Euphoria Retreat .... more>>
Napa Valley’s Carneros Spa undergoes US$3.5m spa renovation
Napa Valley’s Carneros Spa undergoes US$3.5m spa renovation   17 Jul 2018

Carneros Resort and Spa in Napa Valley, California, has transformed the 5,919sq foot spa after a US$3.5m (€3m, £2.7m) renovation. Designed by .... more>>
Company profile


Proinsight Research Ltd

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Catalogue gallery


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in this issue

• 'Action needed' on £21bn leisure plan
• PureGym acquires London's Soho Gyms
• Travelodege launches 'budget chic' brand



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Diary dates
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24 Apr - 26 Nov 2018

MAPIC Russia

Expocentre, Moscow, Russia


29-31 Jul 2018

Cosmoprof North America Las Vegas

Mandalay Bay Convention Center, Las Vegas, United States


14-16 Aug 2018

Australasian Gaming Expo - AGE 2018

International Convention Centre Sydney, Sydney, Australia



Leisure Management magazine 2016 issue 1
Leisure Management
2016 issue 1

View issue contents
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  Visitor profiles: Beyond demographics
Gerri Morris, of Morris Hargreaves McIntyre, on defining cultural consumers More>>
  Regeneration: High ideals
In Utah, a bunch of hip entrepreneurs is creating a crowdfunded ski resort More>>


Leisure Management magazine 2015 issue 1

Leisure Management
2015 issue 1

View issue contents
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  Trends: Magnus Lindkvist
The Dutch futurologist explains why the coming decade will bring huge changes for the fitness industry More>>
  Active streets: Power to the people
Gehl Architect’s Riccardo Marini on how good design can encourage city dwellers to be more active More>>


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