28 Apr 2024 World leisure: news, training & property
 
 
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Health Club Management
2023 issue 1

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Leisure Management - Xplor: Raising the bar

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Xplor: Raising the bar


Xplor Gym is an innovative new ‘all in one’ gym management software solution with a mission to free fitness operators from having to compromise on performance over features. Co-founder Ben Vincent explains how the company is aiming to set the new standard.

Fig 1: Fit for tomorrow: A complete gigital eco-system
Xplor Gym is a brand new option for gym and health club operators Photo: Jacob Lund/Shutterstock
Xplor Gym

Xplor Gym is on a mission to raise the bar for gym management software in the UK. The current reality is that many fitness facilities must compromise on software speed and performance as a result of outdated technology.

That, coupled with complex and clunky workflows and dated user interfaces can make for a frustrating overall experience for staff and members alike.

Best-in-class technology
Xplor Gym has been purposely engineered to disrupt the status quo, delivering new levels of speed, responsiveness, and simplicity to its customers. Built with best-in-class, smart performance technology, Xplor Gym has been developed to give fitness club operators exactly what they need to improve operational efficiencies, supercharge member engagement and grow – all without compromise.

The key to agility – API-first
Following the last few years it’s critical gym operators can respond to new trends or challenges faster and having access to technology that’s designed for innovation and agility is a fundamental part of that. We’ve built Xplor Gym with an API-first approach, so our customers benefit from true flexibility, scalability, and the ability to adapt fast.

API-first means Xplor Gym is an open platform that can seamlessly integrate with the market’s leading partners, including Technogym, Egym, Gympass, Fit Quest, and many more. This level of ultra-customisation enables our customers to build their optimal value proposition, helping them stand out from the competition and easily harness new revenue streams through the provision of additional services.

A new standard in resilience
Xplor Gyms’ cloud-native architecture and state-of-the-art data centre allows the creation of better, stronger, tougher software that delivers superior operational resilience and data security to clubs of all sizes, from 150-member boutique gyms, right through to multi-site franchises.

Xplor Gym’s smart, automated detection technology identifies and flags service issues in real-time, allowing us to ensure maximum availability for our customers. This, coupled with our robust release process with automated regression testing and team of QA experts, allows us to regularly deliver on our innovative product roadmap, ensuring our customers always benefit from the features they, need without compromise.

Facilitating a superior member experience
At a time when some clubs are struggling to hire and retain staff, automation plays a crucial role in keeping members engaged. Xplor Gym includes advanced multi-channel smart messaging with powerful segmentation ability.

Its intuitive campaign platform is built with usability at the forefront and has been designed to reduce the time it takes to create, schedule and send campaigns. Having the ability to engage members through timely, meaningful communications allows operators to deliver a wrap-around member experience with little effort.

Pioneering an integrated payments experience
Its fully-integrated membership payments service leverages best-in-class technology to automate collections, facilitate a truly flexible payments calendar and significantly reduce admin. Our expert team can deliver a fully-managed and personalised service, including managing member payment queries on customer’s behalf.

“If you’re a club with big ambitions and want a truly flexible solution that will support your growth, then Xplor Gym is the solution for you,” says Mike Garner, director of Evolution Fitness XL.

“We’re a fast-growing club and needed a future-proof all-in-one solution that could handle all elements of membership billing for us now and in the future.

“Since having Xplor Gym in place our collection success has improved considerably and we save hours of tedious admin every week, freeing us up to look after customers,” says Garner.

More: See Xplor Gym in action with a free demo

Email: hello@xplorgym.co.uk

Visit: www.xplorgym.co.uk

"If you’re a club with big ambitions and want a truly flexible solution that will support your growth, Xplor Gym is the solution for you" –  Mike Garner, Evolution Fitness XL

"Xplor Gym has been purposely engineered to disrupt the status quo, delivering new levels of speed, responsiveness, and simplicity to its customers" – Ben Vincent


Originally published in Health Club Management 2023 issue 1

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